Tiffany Vowell

Director of Billing & Client Services

Fees

Most Moonstone Counseling providers who are credentialed as PsyD, LCSW, LPC and LMFT are in-network with Aetna, Blue Cross Blue Shield PPO, United, Cigna, Optum, Oscar and Traditional Medicare (Part B).

Please note, at this time we cannot accept AISD Aetna (EPO) plans or BCBS HMO plans.

Out-of-Network Benefits

If you have out-of-network benefits, your therapist will be able to provide you with a receipt, or superbill, for you to submit to your insurance. If your insurance is out of network and/or you are paying private pay rates, your clinician will share a “Good Faith Estimate” ahead of your services, which is in compliance with the “No Surprises Act,” which took effect in 2022.

Sessions & Additional Resources

Sessions are typically 50 minutes in length. Private pay fees range slightly based on individual therapist, between $165-$210. Your therapist will inform you of their rates prior to beginning services. Please note, Moonstone does not offer EAP sessions and will be unable to accept authorization codes for those seeking use of EAP benefits.

EMDR Therapy sessions are typically 90 minutes in length and are $180.

Couples counseling sessions often require longer sessions and fees range between $175-220.

Each therapist has certain slots available for reduced-fee rates, so please inquire about availability of those spaces.  Funds, if available, may also be requested from the ATX Mental Health Fund.

Access to mental healthcare is something that should be available to all people. If we are unable to meet your needs, the following resources may be able to offer a more sliding scale fee options:

- Capital Area Counseling

- Samaritan Center

- Austin Center for Grief & Loss

- YWCA

- Texas State Round Rock Counseling Center

Good Faith Estimates

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.